FAQ

How do you calculate points in currency?

This conversion will vary every month as it entirely depends upon the international conversion rates. However, to give you a tentative idea, 250 points will be equivalent to 1¢ USD

When I'll receive my earnings?

At the end of every month, we'll calculate your total number of points and convert that figure into your preferred currency. Within 10 working days, after calculating the amount, your money will be transferred to your Paypal/Bank account.

Also, your earned points must be equivalent to minimum (US) $10, only then the money will be paid to you. Otherwise, your points will be rolled over to the points collected in the next month. And the total earnings will be calculated accordingly.

How should I select the suitable category for my videos?

For this, simply check the content of your video and upload it via your VDOCity account by selecting the right category and sub-category.

Do you allow 18+ videos?

No, we don't allow/permit our users to upload adult rated/porn videos on VDOCity.

Can I suggest a new category?

Yes, you can certainly suggest us a category, which you think isn't available at VDOCity.

How to report a video?

We don't have any control on what people upload; it's you who'll notify us regarding a video, which you think is violating VDOCity "Terms of Use." To do so, you can simply visit our "Report a Video" page where you'll get the required space to report a video. Later; our administrators will take the necessary actions accordingly.

Tell me about the registration process?

It's very simply. All you need to do is click here (http://www.vdocity.com) and enter. There, at the right side of the page, you'll get an option to SIGN UP. Just click on that, fill the particulars and get registered with VDOCity. After that, you'll be redirected to a page to add more information and a code, which is sent to the provided Email Address. So, please enter your correct Email Address.

What is the minimum age required to register with VDOCity?

A user needs to be atleast 14 years old to create an account on VDOCity.

How frequently you Email VDOCity users?

We'll send you mails periodically regarding your account status, and even to notify you about our regular promotions/schemes.

What is the preferred way to receive the money?

We prefer your account to be updated with your Paypal address so that we can easily pay you on time, everytime. Otherwise, we'll transfer the amount in your respective bank accounts.

How can I contact you guys?

We've a Contact Page on VDOCity, which you can use to contact us anytime, any day. And we'll get back to you within 48 working hours.

I have a feedback to share, what should I do?

Visit the Home Page, click on the "Feedback" link in the footer.

Can we upload copyrighted videos?

Uploading copyright videos will violate VDOCity "Terms of Use." And, if any such video is reported, we would have no choice but to terminate your account and forfeit all your earnings. Also, we reserve the rights to take legal actions as per the law against the violator.

Can I make two accounts?

No, one person is allowed to create only one VDOCity account. However, your family members can make their separate accounts on VDOCity.

What all video formats are compatible with VDOCity player?

VDOCity player is compatible with all the available video formats. Therefore, you can upload your videos in VDOCity, irrespective of the format it is created in.